In the time of COVID-19, employers face a new challenge: how to get their people back to work, and how to support them through the entire pandemic. This is now the critical piece for business continuity plans in every industry. Accolade COVID Response Care is our strategy and process, with personalized support at every step by our frontline nurses and clinical experts.
In the time of COVID-19, employers face a new challenge: how to get their people back to work, and how to support them through the entire pandemic. This is now the critical piece for business continuity plans in every industry. Accolade COVID Response Care is our strategy and process, with personalized support at every step by our frontline nurses and clinical experts.
Especially now, every person in your population needs support. We focus on serving them all, rather than waiting until they are the highest cost. We put relationships front and center, not transactions. With compassion, intelligent technology and clinical expertise, we personalize healthcare support to each person’s unique needs.
Accolade has developed the most comprehensive engagement model in the advocacy industry. We know when a person is using healthcare and engage them early, helping them stay on track.
And our nurses are there at every step of the way, helping improve the experience and outcomes of care.
We are real humans who listen, answer questions, resolve issues, educate, and support. We uncover emotional, financial and social barriers to care and help find solutions. The old-time family doctor sought to understand a patient’s full life by making house calls and forming long-term relationships with the whole family. Our team works to gain that same level of insight about every person we support.
Not just a good-looking app. Our technology is smart enough to identify a person’s needs, anticipate their behavior, and deliver personalized recommendations. This means our Health Assistants and nurses can take action to help people get to the right program, the right care, and the best doctor at the right time.
Whether working remotely or onsite, people are facing profound disruption and uncertainty that can take a heavy emotional, mental and physical toll. They need a trusted guide who can connect them with the programs that can help – whether virtual health, expert second opinion, diabetes management, 401(k) assistance or other services. We’re on point, making it simple for people to access and use their benefits.
In a time of great uncertainty, Accolade is built for flexibility and change. Our open technology platform gives you the data to make strategic health and benefits decisions for your employees. It gives us the power to innovate fast. Since day one of the COVID-19 crisis, we have delivered new solutions to help employers maintain a healthy and productive workforce.
Better support makes all the difference.
"My group is very comfortable saying, ‘Accolade is a great resource for you. Please reach out to them and let us know if we can do anything else.’ So, they have taken some of the burden off...A lot of people would say navigator, concierge, but Accolade is a solver for me.”
— Marc Fruth, EVP, Human Resources, Sauder Woodworking
“When I needed help, I was able to talk to someone...even a nurse when I was worried that I was unable to find a doctor to talk to during COVID."
— Melissa, member at health system employer
1,2 Source: Coronavirus Pandemic-Related Potential Family Medicine Office Closures and Economic Impact, April through June 2020, retrieved from: https://healthlandscape.org/covid19/