
Members
"Through our consult, we were able to confirm that our local doctors were doing everything the specialist would have also recommended to ensure the best chance of survival for Alfie."
- Bonnie B. talking about her newborn, Alfie
We have more than 900 leading specialists who help members understand their treatment options and access the right care.
Our specialists consult with people through video or phone calls.
With the 24/7 Care Team’s help, members have a 97% rate of following their care plan.
We schedule members within 3 to 5 days and gather and send records to the specialist before the conversation.
"Through our consult, we were able to confirm that our local doctors were doing everything the specialist would have also recommended to ensure the best chance of survival for Alfie."
- Bonnie B. talking about her newborn, Alfie
"Having the ability to educate members about diagnoses and explaining the options they have available has been a deeply gratifying and rewarding experience for me."
- Byron Tsang, DO
"Engaging with and helping members feel empowered to make healthcare decisions based on their personal goals is one of the most rewarding parts of being a nurse here at Accolade."
- Holly Hurst, Accolade nurse
"You have a medical expert right at your fingertips. You’re able to engage immediately — providing a lot of hope and confidence you’re on the right track with your medical care."
- Matt Hall, Koch Global Services
900+
who teach at top medical institutions and lead cutting-edge research
30
people spend on the phone or video call with a specialist
$5,000+
per consultation
89%
say that their health insurance provides them with peace of mind, versus just 78% of non-members who report the same
- Alandus M.