Simplifying healthcare and benefits for you and your family

Accolade helps you live your healthiest life. With personalized support, on-demand care, and benefits and health guidance, we make it easy to get answers, appointments, and advice. So, you’re never alone in your healthcare journey. Rely on Accolade to ensure you and your family get the care you need, when you need it, saving you time, stress, and money.

Personalized care and support

Caring for yourself and your family shouldn’t be complicated or frustrating. It should be simple and reassuring. Accolade gets to know YOU and helps you get answers, see a doctor that’s right for you, and access benefits or care support that best fits your needs. So, you have better experiences and better health results.

Depending on your employer benefits, you may have access to virtual primary and mental health care, expert medical opinion, or care navigation services. Each is staffed by Accolade’s expert care team, which includes advocates, nurses, doctors, therapists, and specialists. We also offer benefits from Trusted Partners that help you get the exact care you need — no matter your condition. From digital physical therapy and diabetes care to fertility and behavioral health, Accolade ensures you get high-quality care from thoroughly vetted providers.

Connect virtually with a primary care physician or mental health therapist. Get treatment for urgent or ongoing conditions, mental health, preventative care, and more.

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Connect with a leading specialist and get a virtual second medical opinion, for a chronic condition, recent diagnosis or ongoing treatment plan

Learn more about 2nd.MD by Accolade

Connect with a Care Advocate for benefits navigation, claims support, steerage, and referrals to the right providers

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Take control of your health with Accolade

Activate your account or log in

The first step to take advantage of your new benefits and resources is to use our member portal or mobile app. It lets you access all your benefits from one convenient location, find in-network providers, view health plan coverage, track claims, store and share your insurance ID cards, and message your Care Advocate and nurse whenever you have a question.

Access easy, exceptional healthcare

We make sure you and your family understand how and where to get the care you need — all in an experience you’ll love.

90% of members are satisfied with Accolade advocacy

91% of Accolade Care members say it’s easy to access a high-quality doctor or hospital

900+ leading specialists that you can connect with in a matter of days through 2nd.MD by Accolade

Make confident care decisions with personalized benefits guidance

Get answers to your health and benefits questions from your Care Advocate and nurse — at no additional cost.

View and access benefits that would be helpful for you and your family

Discuss symptoms and find in-network care

Understand coverage, costs, and confusing medical bills

Access virtual care for mental and physical wellbeing

See a doctor from your phone, tablet, or computer — day or night.

Doctors who have trained at the top 50 U.S. medical schools and top tier institutions

Same and next-day virtual primary care visits

Urgent care, ongoing conditions, mental health, prescriptions, and more

Verify your diagnosis and treatment plan with a second opinion

Enjoy direct access to a leading specialist in the U.S. at no additional cost.

Get a second opinion about a diagnosis, treatment plan, or medication

Connect to the right specialist for your condition or concern

Convenient phone or video consultations with flexible appointment scheduling

Learn about our member benefits