Comprehensive and compassionate support to improve the health and well-being of employees and their families.
Behind each Accolade member is a team of doctors, nurses, behavioral health clinicians, pharmacists, social workers, and clinical leaders working together to deliver personalized, evidence-based support.
Accolade provides a unique approach to population health. With intelligent technology and a fully integrated set of clinical programs and services, we focus on the whole population. This means we pay attention to the whole person — not just the most complex cases or individual conditions. Our clinical team works to improve health by understanding people’s needs and life context to earn their trust and get them the right care when they need it.
Accolade has earned accreditation from the National Committee for Quality Assurance (NCQA) for Complex Case Management, Maternity Case Management, Neonatal Intensive Care Unit Case Management, and Oncology Case Management services — demonstrating that these programs are dedicated to care coordination, patient-centeredness and the improvement of quality of care.
Accolade gets in front of the healthcare decisions of people with complex conditions. Backed by intelligent technology, we identify people who need support before their conditions reach advanced stages. Accolade helps members prepare for inpatient stays and adhere with post-discharge treatment plans to avoid unnecessary extended hospital stays and readmissions.
Accolade is preparing to offer primary care to members. To help us do this, we’ve recently welcomed PlushCare to the Accolade family. We’ll have more information on how this integration will be part of our solutions portfolio to provide better outcomes, higher quality care, reduced costs and increased satisfaction for our members.
Members get quick and easy access to a second medical opinion. It’s the best way to avoid increased costs from unnecessary surgeries and procedures while providing the right care for your employees.
Accolade helps members who are experiencing symptoms get the right care. Our nurses educate members about their benefits and care options, help them determine when emergency care is necessary, support them to find high-quality providers, prepare for visits and follow up on their care.
Accolade supports members with all of their medications, with a focus on medication adherence. Our nurses work with members to ensure they understand their medications, how to take them and the importance of taking them as prescribed.
Accolade identifies members who are making treatment decisions and helps them partner with providers to make the best healthcare decisions. Our nurses provide evidence-based medical information and help members assess the pros and cons of any specific treatment in the context of their lives and values.
Accolade supports members with any chronic condition — including obesity, diabetes, cardiovascular issues and cancer — through a holistic approach that addresses each person’s whole life context, not just their physical condition. A nurse works closely with the member and their doctor to develop collaborative care plans, coordinate care and ensure the individual’s needs are met.
Once enrolled in our maternity management program, members — regardless of risk level — receive comprehensive support before and during pregnancy, as well as after delivery. Accolade improves pregnancy outcomes, decreases NICU admissions and reduces costs associated with complications.
As part of an integrated, whole-person approach to care, Accolade supports people’s mental health needs. Our Mental Health Integrated Care solution supports members with a variety of needs they may have, including depression, anxiety, substance abuse and psychiatric illness. We help you avoid significant increased costs by providing the guidance your employees need to get the right care.
Accolade has earned accreditation from the National Committee for Quality Assurance (NCQA) for Complex Case Management, Maternity Case Management, Neonatal Intensive Care Unit Case Management, and Oncology Case Management services — demonstrating that these programs are dedicated to care coordination, patient-centeredness and the improvement of quality of care.
Accolade gets in front of the healthcare decisions of people with complex conditions. Backed by intelligent technology, we identify people who need support before their conditions reach advanced stages. Accolade helps members prepare for inpatient stays and adhere with post-discharge treatment plans to avoid unnecessary extended hospital stays and readmissions.
Accolade is preparing to offer primary care to members. To help us do this, we’ve recently welcomed PlushCare to the Accolade family. We’ll have more information on how this integration will be part of our solutions portfolio to provide better outcomes, higher quality care, reduced costs and increased satisfaction for our members.
Members get quick and easy access to a second medical opinion. It’s the best way to avoid increased costs from unnecessary surgeries and procedures while providing the right care for your employees.
Accolade helps members who are experiencing symptoms get the right care. Our nurses educate members about their benefits and care options, help them determine when emergency care is necessary, support them to find high-quality providers, prepare for visits and follow up on their care.
Accolade supports members with all of their medications, with a focus on medication adherence. Our nurses work with members to ensure they understand their medications, how to take them and the importance of taking them as prescribed.
Accolade identifies members who are making treatment decisions and helps them partner with providers to make the best healthcare decisions. Our nurses provide evidence-based medical information and help members assess the pros and cons of any specific treatment in the context of their lives and values.
Accolade supports members with any chronic condition — including obesity, diabetes, cardiovascular issues and cancer — through a holistic approach that addresses each person’s whole life context, not just their physical condition. A nurse works closely with the member and their doctor to develop collaborative care plans, coordinate care and ensure the individual’s needs are met.
Once enrolled in our maternity management program, members — regardless of risk level — receive comprehensive support before and during pregnancy, as well as after delivery. Accolade improves pregnancy outcomes, decreases NICU admissions and reduces costs associated with complications.
As part of an integrated, whole-person approach to care, Accolade supports people’s mental health needs. Our Mental Health Integrated Care solution supports members with a variety of needs they may have, including depression, anxiety, substance abuse and psychiatric illness. We help you avoid significant increased costs by providing the guidance your employees need to get the right care.
01 Our clinical team partners with physicians to ensure members get the right care at every stage. We use robust data and claims history to help manage communication among doctors to coordinate appointments, address contextual barriers, close gaps in care, improve adherence and ensure care continuity for every member.
02 Most patients who are high cost today weren’t in that category yesterday and won’t be tomorrow. That’s why we engage the entire population early and often, proactively helping members before or when they’re considering seeking care. We provide coaching, planning and guidance to influence decisions and help people get the right care at the right time — before they become high-risk, high-cost patients.
03 Workplace pressures, financial challenges, mental health issues and other factors play a significant role in a person’s health and their ability to get effective care. But physicians take contextual issues like this into account less than 50% of the time. 1 Accolade works to understand the full scope of a person’s life and what matters to them. This helps us identify and address any contextual factors that can cause barriers to care.
Our data shows that a personalized approach makes an impact in every aspect of healthcare
Accolade assists 70% of members prior to care being delivered.
Over 95% of members planning to go to emergency rooms follow the guidance of their Accolade nurse to go to a lower-acuity care setting.
Accolade helps guide decisions of 90% of those with complex conditions before their healthcare costs reach high-cost claim threshold - more than 5% savings
Accolade increases colorectal cancer screenings by 30%.
