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Case Study: Boosting healthcare engagement in the hospitality industry

Discover how a leading hospitality company transformed employee engagement and health benefits utilization with Accolade Plus.

In this resource

By partnering with Accolade, a leading hospitality company tackled health benefits utilization and administrative challenges, enhancing healthcare journeys and streamlining HR processes. The company chose Accolade Plus, a comprehensive, integrated healthcare solution that includes personalized advocacy, virtual primary care, and expert medical opinions. With a 2:1 ROI and a substantial reduction in HR workload, this case study illustrates the profound impact of a tailored health benefits solution on employee satisfaction and a company's bottom line.

Key achievements:

  • $618,000 saved through early clinical support: Advanced analytics and data-driven outreach led to significant cost savings.
  • 72% family engagement rate: Surpassing initial goals and showcasing extensive member engagement.
  • 15% annual virtual primary care utilization: Over half of the users were repeat visitors, reflecting high trust and satisfaction.

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