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Case study: How a claims administrator achieved a 3.5:1 ROI

An industry leader, impressed by the outcomes and cost savings it saw with Accolade advocacy, decided to add second opinion and virtual primary care solutions. The results continued to be impressive.

Lower costs with improved access and satisfaction

Improving care access and treatment confidence

Launching a virtual care option enhanced healthcare access for the company’s employees, including those who faced social determinants of health (SDOH) barriers (27% of employees) and chronic conditions (40% of those with at least one SDOH barrier). The employer also added 2nd.MD by Accolade to its benefits portfolio, leading to alternative diagnoses and avoided surgeries. Read the case study to learn more about how Accolade helped the company improve outcomes and ROI.

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