Accolade Total Care

Help your people get high-quality care and comprehensive support at every stage

How we support your employees

Get your employees the care they deserve. Accolade Total Care helps them make smart healthcare decisions and supports them at every stage of care.

Backed by intelligent technology and leading provider data, Accolade Health Assistants and nurses guide members to the right benefits programs and high-quality providers. We schedule appointments, help prepare members for care, follow up after visits, make it easy to get an Expert Medical Opinion, and provide ongoing guidance to reduce healthcare spending and costs.


The Accolade Total Care experience


Optimized care

Accolade nurses use robust data to guide members to the best primary care physicians and specialists based on experience, quality and cost. It’s the first step to helping your people get the quality care they deserve.


Improved care and compliance

Our nurses work with members to assess their needs, schedule appointments, prepare them for visits, help with benefits programs and provide ongoing clinical support to improve confidence and compliance.


Better health outcomes

By combining robust provider data and personalized support, Accolade nurses build trust with members. It’s this level of trust that allows our teams to help people make the best healthcare decisions and improve outcomes.


Reduced healthcare waste and costs

Accolade Total Care increases efficiency and reduces costs by helping your employees receive the right care at the right time. With Expert Medical Opinion, we improve the timing and type of care employees receive, reducing healthcare waste and costs.


Expert Medical Opinion

Avoid unnecessary healthcare costs by reducing unneeded surgeries and procedures. Accolade Total Care with Expert Medical Opinion provides options to get the best possible care.

Access is quick and easy — people can get a consultation in days instead of weeks. With Accolade’s clinical team, your employees are in good hands. Our team uses robust data and claims history to get members to the right specialists who can help them make the best decision when it comes to the care they need.


Clinical guidance for every health need

Personalized support for individuals and families at every stage of health and care

“Accolade helped me to understand my healthcare benefits so that I was able to select a service provider within the network and avoid excess expenses. The representatives were all extremely helpful and were proactive in that they were even able to assist me in preparation for my doctor visit by suggesting questions I should ask my doctor. This is an exceptional service — thank you.”

— Travis, member, Fortune 100 insurance company