Accolade Total Health and Benefits

Improve health outcomes and reduce costs

What we deliver

Accolade Total Health and Benefits uses our entire personalized advocacy capabilities to ensure that every employee and their family is fully supported in all their health and benefits needs.

This solution allows you to replace member services in your company’s health plan and offer complete care management and provider engagement. Accolade Total Health and Benefits improves health outcomes for their members and delivers substantial and sustainable cost savings.


The Accolade Total Health and Benefits experience


Member engagement

Using smart tech, targeted outreach, and integration with healthcare processes like benefit verification, we can guide individuals to help them make the right decisions about their care from the start.


Comprehensive clinical support

Our nurses and clinical teams provide personalized, evidence-based clinical support at every stage of the healthcare journey. We help people with everything from acute issues to managing ongoing chronic conditions.


Better patient and provider decisions

With insights into each member’s health in the context of their life, along with expert knowledge of their benefits plan, Accolade Health Assistants and clinicians help people make effective connections with their providers to improve health outcomes.

Realize cost savings with Expert Medical Opinion

Your employees will get fast and easy access to information tailored to their health needs with Expert Medical Opinion. We know that the best way to find savings is to reduce unnecessary surgeries and procedures with a second medical opinion.

Our clinical team uses claims history to get you to the right specialist in days — not weeks. We make sure your employees get the guidance they need to meet with specialists to quickly get the right care.


Clinical guidance for better population health

Individuals and their families get support at every stage of their healthcare journey

“This rating is 100% based on my Accolade representative, Aimee. She is, hands down, amazing. I love having a dedicated representative who knows my family and our needs. The customer service experience can’t be beat and sets Accolade apart light-years from the competition.”

— Lacy, Accolade member, Fortune 100 media company