An expert opinion can change everything
Accolade Expert MD
Get the right care with Accolade Expert MD
Accolade Expert MD helps people feel confident with their diagnosis and treatment plan. Our leading physician specialists provide people with their expert medical opinion through phone or video consultations.
How we are different
Accolade Expert MD
Video consultations with specialists
Quick and easy access in 3 to 5 days
Top-tier specialists who are experts in their field
Multidisciplinary 24/7 Care Team to support members on their journey
The right care
We have more than 900 leading specialists who help members understand their treatment options and access the right care.
Live video consultation
Our specialists consult with people through video or phone calls.
Ongoing support
With the 24/7 Care Team’s help, members have a 97% rate of following their care plan.
Quick and easy access
We schedule members within 3 to 5 days and gather and send records to the specialist before the conversation.
Explore our results
“Through our consult, we were able to confirm that our local doctors were doing everything the specialist would have also recommended to ensure the best chance of survival for Alfie.”
— Bonnie B. talking about her newborn, Alfie
Members
“Having the ability to educate members about diagnoses and explaining the options they have available has been a deeply gratifying and rewarding experience for me.”
— Byron Tsang, DO
Medical Doctors
“Engaging with and helping members feel empowered to make healthcare decisions based on their personal goals is one of the most rewarding parts of being a nurse here at Accolade.”
— Holly Hurst, Accolade nurse
24/7 Care Team
“You have a medical expert right at your fingertips. You’re able to engage immediately — providing a lot of hope and confidence you’re on the right track with your medical care.”
— Matt Hall, Koch Global Services
HR administrators
Our numbers don’t lie
900+
World-class specialists who teach at top medical institutions and lead cutting-edge research
30 minutes
Average amount of time people spend on the phone or video call with a specialist
$5,000+
Average amount of savings per consultation
89%
of Accolade members say that their health insurance provides them with peace of mind, versus just 78% of non-members who report the same.
What people say about us
"The specialist was very knowledgeable and provided me a new perspective on how to manage my issue. The consultation gave me reassurance that I was doing the right thing."
Alandus M.
