accolade logo
Careers

How Accolade got Mary the right diagnosis and treatment

Learn how Accolade's personal advocacy broke a cycle of incorrect diagnoses to get Mary the healthcare she needed for her chronic pain.

In this resource

Multiple doctors. Expensive mistakes. This real client story reveals how the complexities of healthcare make getting the right diagnosis very challenging. Watch the video to understand how, after 11 years of dealing with pain, Accolade helped Mary get back to health and back to life.

Learn how Accolade helped Mary

  • Ask the right questions and select the right doctors

  • Take advantage of new benefit opportunities that lead to the right diagnosis

  • Answer medication questions and support her and her family's needs

Resources you might like

One-pager

Healthier employees, smarter savings in 2025

Discover how healthier employees can lead to smarter savings. Accolade transforms healthcare for businesses, reducing costs while improving productivity and outcomes. Learn how you can build a thriving workforce today...

View now
One-pager

5 key perks to giving employees a virtual second opinion benefit

As healthcare expenses escalate, employers seek ways to lower their costs. Some reduce benefits or increase employee contributions. However, progressive employers add a benefit that decreases costs and improves experiences: second opinion solutions...

View now
One-pager

Long wait times are hurting employees and employers

A large part of lost productivity happens when people are at work, but not fully functioning. Yet, if an employee makes an appointment the day their pain begins, it can take 26 days to see a doctor. That may leave them suffering and listless for weeks...

View now